This article provides guidance on how to request an Accountant's Letter.
An Accountant's Letter is a crucial document that confirms your financial information and is often required by financial institutions when you apply for a loan. We aim to make this process smooth and efficient, and we are committed to serving your needs promptly.
Request Process
To request an Accountant's Letter, please follow the steps below:
-
Submit your Request: To initiate the process, you can request an Accountant's Letter by contacting our Team. Send your request via email at support@fullstack.com.au or through our Support Centre https://support.fullstack.com.au. Both are ticketed with < 24 hrs SLA response times. Ensure that you provide all the necessary information and documents required for the preparation of the letter.
-
Service Level Agreement: The standard turnaround time for preparing an Accountant's Letter is 72 hours. However, please note that this turnaround time is also dependent on the resolution of any additional queries or requests that may be sent by our team. This means that the 72-hour period begins once all necessary information and documents are received and any outstanding queries are addressed.
-
Fees and Payment Process: The fee for an Accountant's Letter is $150 (AUD) +GST which is payable upon acceptance of the proposal.
-
Review and Confirmation: Once you have accepted and paid our proposal, and all required documentation is provided, our team will review the provided information and prepare the Accountant's Letter. We will then send it to you via email for your review and confirmation.
If you require a physical or hard copy, please inform us during the request submission. This may entail additional fees if required.
Additional Information
-
If you have any specific formatting or content requirements for the Accountant's Letter, please provide these details at the time of your request.
-
If there are any urgent requests, please inform our team, and we will do our best to expedite the process, if possible, though additional fees may apply for priority processing.
-
Please contact our Support Team if you have any questions or concerns throughout the process.
-
We value your privacy and confidentiality. Rest assured that all the information and documents you provide will be treated with the utmost discretion and in compliance with our privacy policy.
If you have any further questions or need assistance with your request, please contact our Support Team, and we will be happy to assist you.